We want to hear from you.
Your feedback makes us better. If something
went well, tell us. If something did not, we
need to know. Every submission is taken
seriously and responded to directly.
Our process — simple, timely, accountable
How we handle your feedback
You reach out
Fill in the form below with as much detail as you're comfortable sharing. It takes a few minutes.
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We review
Our team reads every submission within two business days and confirms we've received it.
We respond
You'll hear back directly from us, with a clear outline of what happens next.
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Still not satisfied with our response?
You can contact the NDIS Quality and Safeguards Commission directly on 1800 035 544. They're independent of Vital Healthcare Services and are there to help.
